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World of Work, The

Workplace Etiquette: Why Being Polite Counts On (#104)

There's a right way and a wrong way to behave in the workplace. Using workplace scenarios plus commentary from real bosses, the program shows teens conducting themselves inappropriately and then models what is appropriate. Topics include: how to dress properly; how to treat customers and fellow employees with respect; using appropriate language; respecting personal boundaries; being punctual; proper telephone manners; proper voicemail and email usage; avoiding gossip; responding appropriately to constructive criticism; and being a good listener. [23 minutes] Closed Captioning

This episode has not aired in the past few months on Iowa Public Television.

PBS Video

Series Description: Central to the Iowa Core Curriculum are 21st century learning skills including those skills that will enhance the employability of future workers. This new series provides comprehensive guidelines and strategies to help teenagers grasp the importance of communication, reliability, adaptability and other employability skills essential for career qualification and advancement. Programs also connect school work with the world of work and help students match their skills to their dream jobs.

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